General terms of the VELUX promotion 2024 cashback promotion
The VELUX cashback promotion is intended for customers who purchase skylights,
during house construction, renovation or replacement of old skylights with new ones. This promotion gives
right to a refund and the corresponding amount for each relevant product is transferred
to the customer, following the procedures set out in these general terms and conditions.
The refund campaign is organized by "VELUX Latvia, registration number: LV40003279195, legal
address: Liepājas iela 34, Riga, LV-1002, tel. +80008802, e-mail: velux.latvia@veliux.com (hereinafter
VELUX).
Cashback is an offer that end users can take advantage of if they have registered and
provided the necessary contact information for VELUX window replacement advisory support
for receipt in the period from April 2024, 2 to May 2024, 28. Registration for the promotion after
the mentioned deadline is not possible. After registration, VELUX customer support service
employees will contact the customer to provide advice on product selection and window installation
availability of specialists. VELUX provides registered end-users with telephone and electronic
support in purchasing and installing VELUX products.
A refund may be requested by an end user who:
- has registered according to the established procedure until May 2024, 28; and
- has purchased skylights of a certain category (see the attached list) in the period from
- April 2 to June 2024, 25; and
- has uploaded a copy of the invoice by July 2024, 8 confirming the purchase of the skylights, or
also upload a copy of the invoice at the time of registration or use the one sent electronically
online link to upload invoice after registration.
Only invoices issued between April 2024, 2 and
- for June 25 of the year. End users who have not registered and have not uploaded an invoice
copy is not eligible for cashback promotion.
Customers who buy windows for the purpose of commercial activity or any other economic activity, and which
the economic activity is related to the construction or renovation of buildings, does not qualify for the promotion. Money
repayment will be made no later than July 2024, 22 and only in the form of a bank transfer to
a bank account opened in a financial institution operating in Latvia.
Other conditions:
- We accept invoices issued by a window fitter or a VELUX dealer or VELUX
Latvia ("VELUX"), if the product is purchased directly from the VELUX or VELUX online store. - The maximum number of goods for one registration (per customer) is 10 skylights.
- The cashback offer cannot be combined with projects offered by VELUX Latvia
discounts or other special offers.
If VELUX has reason to believe that the customer has committed any fraudulent activities or has not acted in good faith
faith, VELUX reserves the right to take such measures as it deems necessary in the particulars
circumstances such as refusing a refund
How can I get a refund?
Fill out the registration form, which is available on the website velux.lv/cashback no later than 2024.
on May 28.
Use the VELUX window replacement advisory service to get the best offer, order,
would deliver and install skylights. Make sure you have an invoice issued on time
in the period from April 2024, 2 to June 2024, 25!
Follows the latest information sent electronically by VELUX and submits the requested additional data,
which are necessary to ensure the refund process.
When registering on the website or using the electronically sent link after registration,
upload invoice for VELUX roof windows, with glazing: 61 64, 68, 66 or 62, which has clear
their type and number are indicated, a copy until July 2024, 8.
Another condition for the refund is the provision of information about the bank account in which the payment is made
crediting of the obtained bonus. Payment will be made by bank transfer, no later than 14 days
after submitting a copy of the invoice and the list of purchased goods and the registration form
filling correctness checks. If the registration form is filled out incorrectly or incompletely or is
an unclear purchase confirmation document is attached, the relevant amount is not refunded to the customer.
The cashback promotion does not apply to any other VELUX products not specifically stated
in these general terms or to the installation of such products.
The cashback promotion only applies to the following VELUX products:
- VELUX roof windows with two-chamber glass package 61, roof window models GLL / GLU, GLL B / GLU B –
EUR 50/per unit - VELUX roof windows with two-chamber glass package 64, roof window models GLL / GLU, GLL B / GLU B –
EUR 50/per unit - VELUX roof windows with two-chamber glass package 62, 66 or 68, roof window models GGL/GGU,
GPL/GPU – EUR 70/per unit - VELUX roof windows with two-chamber glass package and remote control 6121A/6130A, roof window models
GLL/GLU – EUR 100/per unit - VELUX roof windows with two-chamber glass package and remote control, with glass package 62, 66 or 68,
GGL/GGU, GPU – EUR 100/per unit
The money-back promotion does not apply to skylights with a single-chamber glass package, additional windows,
for vertical windows, balconies, windows that perform the functions of smoke and heat outlets and the roof
hatches.
This special cashback offer is only valid if all of the above are met
rules.
During the validity of the promotion, VELUX reserves the right to cancel or amend this offer at any time,
without giving prior notice and without explaining the reasons.
VELUX reserves the right to request additional documentation from the participant (additional documents, photo
images).
VELUX reserves the right to check compliance with the terms of the promotion.
If VELUX determines that the person who used the cashback promotion was not eligible to participate
promotion, VELUX requests a refund of the amount paid, and the customer is obliged to do the following
refund of the amount within 14 days after receiving the relevant request.
Velux promotion 2024 Final terms
By participating in the promotion, the participant confirms these general terms of the promotion and agrees to comply with them.
The terms of personal data processing are contained in the attached privacy statement below.
This promotion is subject to the legislation of the Republic of Latvia.
Any complaints regarding the conduct of the promotion must be submitted to VELUX in writing, by sending to the following address:
[Liepājas iela 34, Riga, LV-1002] or electronically: [velux.latvia@velux.com].
Privacy Notice
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (April 2016, 27) on physical
the protection of persons with regard to the processing of personal data and the free circulation of such data and hereby revoked
Directive 95/46/EC (hereinafter - GDPR), the personal data processor is VELUX Latvia SIA, which is in Latvia
registered company, e-mail: velux.latvia@velux.com, tel. 80008802 (hereinafter VELUX).
VELUX informs that the personal data submitted within the framework of the refund campaign organized by VELUX
processing is carried out for the following purposes:
a. to organize a VELUX cashback campaign, including in the general terms and conditions
intended communication – the legal purpose of personal data processing is the contract concluded with the data subject
performance concluded by the participants by accepting these general terms and sending the application with VELUX
via the website, ie Article 6, paragraph 1 b of the GDPR. subsection;
b. review complaints, identify, investigate and provide defense in all claims, promote
and support the sale of VELUX products, ensure the implementation of the VELUX money-back campaign
storage of related documentation for data analysis and statistical purposes, to ensure network and
security of information systems, ensure accountability (demonstrate compliance with legal obligations) –
the legal basis for processing personal data is ensuring the legitimate interests of the data controller, ie
GDPR, Article 6, Paragraph 1 f. subsection;
c. to fulfill the obligations arising from the applicable legislation - personal data processing
the legal basis is the fulfillment of a binding legal obligation by VELUX, ie Article 6, Clause 1 c of the GDPR.
subsection.
Members' personal data is stored:
a. in connection with the organization of the VELUX refund campaign - 2 years, counting from the last activity.
b. in relation to handling complaints, identifying potential claims, investigations and representations
provision - throughout the validity period of the VELUX money-back promotion and thereafter, in accordance with the legislation
within the specified period and amount.
After the end of the storage periods mentioned above, the personal data of the campaign participants is deleted.
As part of the implementation of individual goals, VELUX processes the personal data of the campaign participants in the following ways
in categories: first name, last name, residential address, ID number, VAT number, bank account
number, telephone numbers and e-mail address.
Participants have the following rights:
a. request access to your personal data, request their correction, deletion, restriction of processing, how
also the right to data portability;
b. the right to object to data processing, based on a legitimate interest, to perform statistical data processing
purposes or in connection with a specific situation in which the person who objects to the processing is located and if the data
are processed for direct marketing purposes - the right to object to such processing at any time;
c. the right to withdraw consent at any time, without affecting the legality of the data processing carried out,
based on consent in effect prior to such cancellation;
d. submit a complaint to the supervisory authority, for example the Data State Inspectorate, if there is reason to believe,
that data processing violates any legal provisions.
Categories of recipients of personal data and persons granted access to your data:
persons with whom VELUX has established a legal or contractual relationship in connection with VELUX
for processed personal data, persons who carry out personal data processing on the basis of personal data
for data processing transfer agreements, companies that belong to or are located in the same group of companies
in the same ownership structure with VELUX, prize providers and suppliers (courier), persons,
which supports VELUX in the communication process, hosting and ICT service providers, legal and
consulting service providers, accounting service providers, persons providing
cooperation and provides support services, including technical support for personal data storage and
server maintainers.
VELUX ensures that said persons are under the obligation to maintain personal data processing
the highest standards. If personal data are no longer required for the provision of the relevant service,
the mentioned persons undertake to delete the data in accordance with the procedures established by VELUX. If data is being processed
transfer or transfer, in particular to third countries, the circumstances of such transfer are taken into account,
possible security measures and appropriate data transfer mechanisms are used, equally
ensuring an adequate level of security and proper security measures. In each case, we
we perform a preliminary check of the level of data protection compliance. In the event that no legal
measures that ensure the exercise of the right to privacy and the protection of personal data in question
in the country, effective mechanisms are implemented and applied, which ensure that the transfer of personal data can be
prohibited or suspended if the data recipient does not or is unable to ensure compliance with these principles
such compliance.
In the presence of risks limiting the protection of personal data, arising, for example, from a third country
internal regulations regarding access to and use of data transferred to such a third country,
or failing to grant the persons involved rights that could be used against the authorities in the courts
or in the absence of adequate legal protection, a balanced decision must be made about the data
a transfer to a third country that is based on a clear justification arising from the provisions of the GDPR,
applying appropriate protection mechanisms and security measures.
Other personal data protection requirements applicable to persons using VELUX
websites, are available in the VELUX privacy policy, which is published on HTTP velux.lv
You can contact the personal data manager electronically: velux.latvia@velux.com or by mail:
VELUX Latvia SIA, Liepājas iela 34, Riga, LV-1002, Latvia
If you have any questions or comments regarding the protection of your personal data, please contact
VELUX promotion 2024 people data protection specialist electronically: velux.latvia@velux.com
